Terms of Service

To place an order, choose one of the following methods:

1. Online: Enter your order directly on the World Wide Web. We provide a “shopping cart” to allow you to select products as you browse our website. When checking out, we provide a secure SSL session to protect your privacy including credit card information.
2. Telephone: Call toll free in the United States 1-888-854-8806 during EST Monday through Friday. For calls outside the U.S. you can reach us at 740-845-0987 or send us an email.
3. Fax: Fax your order to 1-740-845-0498 any time. or Mail your completed order receipt after entering your order using our online shopping system along with check or money order to:
   
   Elite Fitness Systems
   138 Maple Street
   London, Ohio 43140

For detailed product information, please check our website first. If you cannot find what you’re looking for, send us an email. We do not sell our customer list, so rest assured that your privacy is protected at Elite Fitness Systems.

Purchase Orders

We do not offer sale prices for PO’s and shipping and handling is arranged through our company and will not accept outside shipping arrangements.

Payment Options

We accept the following:

Credit cards – Visa, MasterCard, American Express, and Discover

Money Order – The money order must be in U.S. funds. Please make sure your name is on the money order. We will ship the products as soon as we receive the money order. We do not ship orders until we receive payment.

Checks – We use a check guarantee service so there is no hold time for checks to clear. As long as the following conditions are met, we process the order immediately upon receiving your check. We do not ship orders until we receive payment.

The check must be in U.S. funds drawn on a U.S. bank. 
A $20 fee will be charged for returned checks. 

No “starter” checks will be accepted. Your name must be pre-printed on the check. 

Your physical address and telephone number must also be pre-printed or hand written onto the check. No PO Box addresses accepted. 

If we are unable to get an immediate approval from the check guarantee service, we reserve the right to decline the order or deposit the check and wait 3 full weeks to give it adequate time to clear before shipping the order. 

C.O.D. is not available. Due to too many returned packages, we no longer offer this method. Pre-payment by credit card, money order or check is required. 

Gift Cards

Buy Elitefts Gift Cards

Redeem Gift Cards

Gift Card Terms and Conditions

Shipping Options

We pride ourselves on being able to process most orders the same day they are received. 

Please allow 5 to 10 days for UPS delivery. 

Oversize and heavy items are shipped freight carrier. 

With freight carrier shipments, inside delivery and installation is not available. It is the receiver‘s responsibility to unload and install product(s). 

Orders are shipped by UPS Ground in most cases. UPS does not deliver to P.O. Boxes so you must list a valid street address with your order. 

Other shipping methods are available such as UPS Next-Day or Two/Three-Day delivery and UPS Global/International delivery. You pay shipping costs for these methods, which are based on the weight and destination. Simply enter your order online and you will be presented with all shipping options that we can do so you can choose between price and speed of delivery. By indicating a special delivery method, you are giving us authorization to charge you for this service. Please be aware that orders placed after 12:00 noon EST (9:00 am PST) will usually go out the following business day. 

UPS does not deliver on weekends or holidays. Do not include these days when estimating your expected delivery date. 

There is no guarantee that your order will go out the day you order. If you have specified a One, Two, or Three Day delivery and are placing the order after 1pm EST, it is likely your order will be shipped the following business day.

Sales Tax

Currently, only Ohio residents are subject to sales tax collected by Elite Fitness Systems.

International customers may be subjected to taxes payable to your own country upon receiving the package, but we do not collect or know what the amount of these taxes are. Check with your country’s tax authority.



Damages and Shortages

Merchandise damaged during shipping or shortages (missing items) must be reported to Elite Fitness Systems within 24 hours of receipt. We will contact the shipping company for visual inspection of the merchandise and box. We will then replace any confirmed damaged or missing merchandise.

Inspect all merchandise at the time of delivery before signing off with driver. 

Damage occurring during shipment must be noted with the delivery driver in order to file a claim for damages. Failure to do so may result in a claim being rejected.

Keep all original cartons and merchandise as received 

Damage claims must be filed with the freight carrier before we can replace lost or damaged merchandise. 

Return Policy

All returns and exchanges are welcomed by Elite Fitness Systems. Just return the item with notation of all your information and instruction regarding your exchange or refund. Full credit will be issued for merchandise returned within 7 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 7 days. Please note, a 25% restocking fee is applied to all equipment returns.

Custom made or custom order products may not be returned. 
With the exception of shipping errors, refunds or credits are not issued for shipping charges. 

No other warranty written or implied exists. Manufacturer‘s Warranty claims must be addressed to the manufacturers.

Powerlifting Gear Return Policy

All Gear to be returned must meet these guidelines in order to be accepted:

• Merchandise must returned within 7 days of receipt of shipment
• Merchandise must not be visibly worn. (We will be unable to restock for resale)
• Merchandise condition must be in the same conditions as received. (ex: odor free, liniment free, baby powder free, chalk free etc.)
   

Send all returns to the following address:

Elite Fitness Systems

138 Maple Street

London, Ohio 43140

Back Orders

We regularly stock every item we carry. Although every attempt is made to maintain inventory of each product we carry, occasionally we may run out of certain products. In this case, we will mark the product “out of stock” on our website. If any product is not in stock for an order, we will ship out the in stock items and hold the back ordered item until it is available.

These policies are subject to change at any time without notice.

We are constantly updating our products. Some products may change (size, style, color) from what is shown in catalog. 

Prices subject to change without notice